I was at the Pizza Hut at
Is this what happens after an environment has reached a certain stage of consumerism - that basic good manners are taken for granted and not given any special value. Does the voice from an IVR machine become as warm or cold as that of a real person? Does a smile become a scorn depending on which side of the face you are looking at? Does "How was your weekend" and "How do you do" become as mechanical as a phone-dialing action to begin an objective conversation? Do I see the store guy at the counter or do I only see the black bar separating my groceries from the person ahead of me before the altar-the bar code reader?